Shipping & Returns

Shipping Policy

All UK orders are sent via Royal Mail First Class delivery. Please refer to the list below for prices. For orders placed outside the UK, postage charge and deliveries times will vary dependent on location. We aim to dispatch items within 24 hours, once your item is dispatched, we will notify you by email to let you know it’s on its way.

PAPERBACK BOOKS

DELIVERY TYPE: ROYAL MAIL 1ST CLASS

DURATION: 1-2 WORKING DAYS FROM DISPATCH

COST: FREE

HARDBACK BOOKS

DELIVERY TYPE: ROYAL MAIL 1ST CLASS

DURATION: 1-2 WORKING DAYS FROM DISPATCH

COST: FREE

 

BOOK BUNDLES

DELIVERY TYPE: ROYAL MAIL 1ST CLASS

DURATION: 1-2 WORKING DAYS FROM DISPATCH

COST: FREE

Return & Exchange Policy

Should you be unsatisfied with your order, you can return your order within 30 days of purchase by contacting us at mayungabooks@gmail.com and including a reason for return. Once we have processed your return request, you must send the parcel back to us in its original condition within 14 days. Once we get it, you’ll be refunded the price of the item(s) to your original payment method within 14 days. You’ll be responsible for the cost of returning the item to us, unless is is a faulty item or we delivered it to you in error.

If an item is damaged

If an item in your order is damaged upon delivery you may request a refund within 14 working days after the item was delivered. Return it to us within 14 days of receipt in the same condition in which it arrived for a full refund or exchange. Please ensure you obtain a proof of posting receipt when returning items to us. We recommend you use a tracked mail service as we cannot give you a refund if we do not receive the item.

 

If you have any other queries relating to your purchase feel free to contact us by email.

mayungabooks@gmail.com

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